thermo mug coffee mug thermos flask insulated mug insulated bottle made of stainless steel for hot or cold drinks 400ml (Dream / Traum)

1. How can I return a product or file a complaint?

Click here.

2. Where can I find my invoice?

We only send the proof of purchase in electronic form via an automatic email.

3. There is an error on my invoice. How can I correct it?

Please email us at customersupport@euroelectronics.eu
Include the invoice number in the message.

4. Is the product I selected available?

You can check the availability of products in our stores and shipping warehouse directly on our website.
Detailed information is displayed on the product page of the selected item.

5. How can I check the status of my order? When will my order be shipped?

After placing your order, you will receive an email confirming the receipt, packaging, and shipment of your order.
The email will be sent from customersupport@euroelectronics.eu

Please check your SPAM folder if you do not receive the message.